Introduction
Planning international travel and hoping to simplify your airport experience at Charlotte-Douglas International Airport (CLT)? The Global Entry program can help you do just that. This guide covers everything you need to know about completing the Global Entry process at the CLT Enrollment Center.

No Interviews Available at Charlotte-Douglas (CLT)?
Check the current interview wait times at CLT. Appointments can become available due to cancellations and rescheduling, but they fill up fast. Want to get real-time notifications when a spot opens up at Charlotte-Douglas (CLT)? Learn more about our notification service, Global Entry Express, which our customers use to secure appointments quickly.
What is Global Entry?
Global Entry, a program by U.S. Customs and Border Protection, offers expedited clearance for pre-approved, low-risk travelers arriving in the U.S. As a member, you can use automated kiosks at major airports like Charlotte-Douglas, streamlining your international travel experience.
Does Charlotte Airport Have Global Entry?
Yes, Charlotte-Douglas (CLT) offers Global Entry, providing expedited entry for travelers on international arrivals. You can complete your Global Entry interview at CLT.
The Global Entry Interview Process at CLT
Here’s what to expect during your Global Entry interview at the Charlotte-Douglas (CLT) Enrollment Center:
- Complete Your Application: Submit your Global Entry application on the Trusted Travelers Programs (TTP) website. It requires basic information (job, address, and travel history) and a non-refundable application fee ($100 prior to October 1, 2024, and $120 thereafter).
- Conditional Approval: After submission, your application will be reviewed. If approved, you’ll be “Conditionally Approved,” allowing you to schedule an interview.
- Schedule Your Appointment: Schedule through the TTP website and check wait times at CLT for your convenience.
- Arrive at the CLT Enrollment Center: On the interview day, go to the CLT enrollment center located in the International Arrivals area near baggage carousel E. Arriving early helps ensure you have time for any airport procedures.
- Bring Required Documents: Don’t forget essential documents like your valid passport, Conditional Approval letter, a second government ID (like a driver’s license), and proof of residency.
- The Interview: The interview typically lasts 15 minutes. A CBP officer will verify your identity, ask questions about your travel history, and, if applicable, your criminal background. They’ll also capture fingerprints and explain how to use the Global Entry kiosks.
- Approval and Membership: Upon successful completion, your membership card will arrive by mail within weeks. You can start enjoying expedited clearance right away.
Does the Charlotte CLT Interview Location Accept Walk-Ins?
No, the Charlotte CLT Global Entry enrollment center does not accept walk-ins. An appointment must be scheduled in advance through the TTP website or during Enrollment Upon Arrival.
Can You Do Enrollment Upon Arrival at Charlotte CLT?
Yes, the Charlotte CLT Global Entry Enrollment Center offers Enrollment Upon Arrival. Conditionally approved applicants arriving on international flights at CLT can complete their interview immediately without a scheduled appointment. Look for signs leading to the Global Entry office.
Preparing for Your Global Entry Interview
Here are some tips for a smooth Global Entry interview experience at CLT:
- Review Your Application: Make sure all details are accurate before your interview.
- Arrive Early: Arriving early ensures you have time for unforeseen delays.
- Required Documents: Double-check that you have your passport, Conditional Approval letter, and proof of residency.
- Dress Appropriately: Neat, professional attire is recommended.
- Be Courteous: A polite demeanor with the CBP officer helps keep the interview smooth and pleasant.
- Stay Informed: Keep up with any program or process updates, especially if you may need to reschedule.
No Appointments Available at CLT?
Check the latest wait times at CLT. High demand means the Charlotte-Douglas CLT location is often booked out months in advance. Cancellations do occur, opening slots at short notice, but these fill up within minutes. An alternative is using a notification service like Global Entry Express, which can send you real-time email alerts when appointments become available. Select up to three locations and specify a date range to only receive alerts for closer dates.
CLT Global Entry Address, Phone Number, and Hours
- Address: 5501 Josh Birmingham Parkway, Charlotte, NC 28208, located inside CLT airport.
- Phone: (877) 227-5511
- Hours: 1:00 p.m. – 8:00 p.m., Monday – Friday, closed on Federal Holidays.
Finding the Global Entry Interview at Charlotte CLT
- Location: The Global Entry office is in the main terminal, near Arrivals and Baggage Claim Belt E. The Airport Information Center is nearby if you need help with directions.
- Public Transport: The CATS Sprinter Service connects downtown Charlotte to CLT, while taxis cost $25 to $30.
Parking for Your Global Entry Interview at CLT
- Closest Option: The Hourly Deck is closest, located on Josh Birmingham Parkway.
- Rates: Free for the first 15 minutes, $8 per hour after.
After the Interview
Once approved, your Global Entry card will be mailed to you, allowing you to use kiosks at participating airports.
Maximizing Your Global Entry Experience
- Airport Use: Access expedited lanes at CLT and other major airports.
- TSA PreCheck: Global Entry membership also includes TSA PreCheck.
Conclusion
Finishing your Global Entry process at CLT paves the way for smooth, hassle-free international adventures. With a little planning, your appointment at CLT can be a breeze. Track appointment availability, and you’ll soon be enjoying the benefits of expedited customs clearance for your travels.ou need help securing your appointment.