Introduction
Portland International Airport (PDX) in Oregon provides a convenient option for travelers looking to enhance their international travel experience through the Global Entry program. This Trusted Traveler Program (TTP) facilitates expedited clearance for pre-approved, low-risk travelers, enabling smooth transit through customs and immigration upon entering the United States. In this guide, we will outline the Global Entry interview process at PDX and offer helpful tips to ensure a hassle-free experience.

No interview appointments available in Portland?
Check the latest wait times for interviews at PDX. Appointments may become available due to cancellations and reschedules, but you need to act quickly, as they are often booked within minutes. Would you like to receive real-time notifications for available appointments at Portland International Airport? Discover more about our Global Entry Express service, which has helped our customers secure interviews in just days.
What is Global Entry?
Global Entry is a program managed by U.S. Customs and Border Protection (CBP) that allows for expedited clearance of pre-approved, low-risk travelers upon their arrival in the United States. Members use automatic kiosks at select airports, including Portland International Airport (PDX), making international travel effortless.
Why Choose Portland (PDX) for Your Global Entry Interview?
Choosing PDX for your Global Entry interview comes with several benefits:
- Proximity: For those living in Oregon and nearby areas, PDX offers a convenient location for the interview. It’s also a viable option for residents of Washington when Seattle’s Global Entry enrollment center has no available appointments.
- Efficiency: The Global Entry enrollment center at PDX is usually well-organized, ensuring an efficient interview process.
- Convenience: Completing your interview at PDX allows you to start enjoying the benefits of Global Entry on your next international trip.
Portland International Airport Global Entry Interview Location and Hours
- Address: The Portland Global Entry enrollment center is located in a dedicated Customs & Border Patrol (CBP) building on the airport grounds at 8337 NE Alderwood, Portland, OR 97220. Continue reading for detailed directions to the interview office.
- Phone: You can reach the Portland Global Entry office at (503) 326-7063.
- Operating Hours: The Portland PDX Global Entry center is open from 9:00 a.m. to 2:45 p.m. on Monday, Tuesday, Wednesday, and Friday. The office is closed on Thursdays, Saturdays, Sundays, and Federal Holidays.
The Global Entry Interview Process at Portland
Here’s what to expect during your Global Entry interview at the Portland PDX enrollment location:
- Complete your Global Entry Application: The first step in the Global Entry process is to submit your application on the Trusted Traveler Programs (TTP) website. The application requires basic information, including your job history, address history, and travel history, along with a non-refundable application fee ($100 before October 1, 2024; $120 after due to fee updates).
- Become conditionally approved: After submission, your application will be reviewed by the government. If no additional information is required, it will be marked as “Conditionally Approved,” allowing you to schedule your interview.
- Schedule Your Appointment: Appointments must be scheduled through the Trusted Traveler Programs (TTP) website. Ensure you select a date and time that fits your schedule. Check the latest wait times for interviews in Portland.
- Arrival at the Portland International Airport Enrollment Center: On your interview day, arrive at the PDX enrollment center, conveniently located in a dedicated building on the airport grounds. Plan to arrive early to allow time for parking.
- Required Documents: Bring all necessary documents, including your valid passport, the Conditional Approval letter from your TTP account, another government-issued ID (like a driver’s license), and proof of residency (such as a utility bill or lease agreement).
- The Interview: The Global Entry interview is generally straightforward and lasts about 15 minutes. A CBP officer will verify your identity, check your application information, ask about your travel history and, if applicable, your criminal background, capture your fingerprints, and explain how to use the Global Entry kiosks at the airport.
- Approval and Membership: If everything is satisfactory during your interview, you will receive approval for Global Entry. Your membership card will be mailed within a few weeks. Once you have your Global Entry membership, you can enjoy expedited customs and immigration clearance.
Does the Portland Interview Location Accept Walk-Ins?
No, the Portland Global Entry enrollment center does not allow walk-ins for interviews. You must schedule an appointment in advance through the TTP website or complete your interview via Enrollment Upon Arrival.
Does Portland International Airport Offer Global Entry Enrollment Upon Arrival?
Yes, the PDX Global Entry enrollment center participates in enrollment upon arrival, which lets conditionally approved Global Entry applicants complete their interview upon arriving in the United States. If you arrive on an international flight into Portland International Airport (PDX), you can finish your Global Entry interview without a scheduled appointment. Follow the signs to the Global Entry office once you land, but be aware this option is available only for those arriving on international flights at Portland International Airport.
Preparing for Your Global Entry Interview
Here are some essential tips to ensure a successful Global Entry interview at the PDX enrollment location:
- Review Your Application: Before your interview, review your Global Entry application thoroughly to ensure all information is correct and current.
- Arrive Early: Plan to arrive at the enrollment center a little before your scheduled appointment to accommodate any unexpected delays.
- Required Documents: Confirm that you have all necessary documents, including your passport, Conditional Approval letter, and proof of residency.
- Dress Appropriately: While there is no formal dress code, it is advisable to dress neatly and professionally for your interview.
- Stay Courteous: During your interview, be polite and respectful to the CBP officer. Answer questions confidently and honestly.
- Stay Informed: Keep up to date on any changes or updates related to the Global Entry program or interview process, especially if you need to reschedule.
Where is the Portland Global Entry Interview Location?
- Located on the Airport Grounds: The Global Entry interview office in Portland is conveniently situated in a dedicated Customs & Border Patrol (CBP) building at 8337 NE Alderwood, Portland, OR 97220.
- Public Transport to PDX: You can access Portland International Airport via the TriMet bus service, which connects the airport to downtown Portland. For more information on public transport options, visit the PDX Airport website. Since the Global Entry office is not in the airport terminal, you might need to take an additional bus or ride-share to reach the CBP interview building.
- Google Maps Directions: You can view the Portland Global Entry interview location on Google Maps for directions from your location.
- Hours of Operation: The Portland Global Entry interview office operates from 9:00 a.m. to 2:45 p.m. on Monday, Tuesday, Wednesday, and Friday. The office is closed on Thursdays, Saturdays, Sundays, and Federal Holidays.
What is the Portland (PDX) Global Entry Address? The interview center is in a dedicated Customs & Border Patrol (CBP) building at 8337 NE Alderwood, Portland, OR 97220.
Where to Park at Portland Airport (PDX) for Your Global Entry Interview
- Parking Options: There is plenty of parking available at the Global Entry enrollment center in Portland, located in a dedicated office building on the airport grounds. The parking lot is uncovered, so plan your visit accordingly.
- Reservation Requirements: As the Global Entry office is situated in a dedicated CBP building, there is no need for a parking reservation system. There should be ample parking spaces available for your convenience.
- Parking Costs: Parking at the Global Entry Enrollment Center in Portland is free.
- Parking Inquiries: If you have any questions regarding parking, feel free to call the Portland Global Entry office at (503) 326-7063.
After the Interview
Once approved, your Global Entry card will arrive by mail within a few weeks. This card will expedite your travel process, allowing you to use Global Entry kiosks at Portland International Airport (PDX) and other participating airports.
Conclusion
Completing the Global Entry interview process at the Portland International Airport enrollment location is an excellent choice for travelers seeking expedited customs and immigration clearance. By following the steps outlined in this guide and properly preparing for your interview, you will be well on your way to enjoying the benefits of stress-free international travel. Start your journey toward seamless international travel with Global Entry today.
No Global Entry appointments available at Portland International Airport PDX?
Check the latest interview wait times at PDX. Portland International Airport is a high-demand location for Global Entry interviews and can often be booked out for over six months. Although availability is limited, frequent cancellations mean that slots can open up on short notice. To take advantage of these openings, you can either monitor the TTP website closely for availability, but be aware that cancellation slots can be booked within 1-2 minutes, making this approach impractical. Alternatively, you can utilize an automated notification system like our Global Entry Express service, which will send you real-time email alerts when openings arise at Portland PDX. You can track up to three interview locations and select a preferred date range to receive notifications when closer appointment dates become available. Learn more about our service and reach out to us if you need assistance securing your appointment.